Tech unsavy
I can manage my way through the tech world like a ballerina dancing in quicksand.
Last year a beautiful package arrives with a nice, shiny, new laptop in it. I think to myself, "this is great! No more SLOW, stupid desktop." All was well until 2 days later when the screen starts to collect little blue dots. So many little blue dots that they become one big blue screen and my computer was dead. DEAD. Even the IT people couldn't help me and it had to be replaced.
All has been well with my new friend (now almost a year old) except my supposed 6 hour battery only ran for 30 minutes. :-( not good. Finally fed up with it, I get on the HP help website and they connect me to a live chat with a technician. It was great! This man and I (assuming Kris was a man, maybe Kris was a woman)...ok, this technician and I chatted for a good hour about my technical woes. I felt listened to and consoled. My problem mattered! The technician even said "I understand the gravity of this situation."
Thank you, HP technician. You are my hero! Who knew batteries needed calibrating?
Last year a beautiful package arrives with a nice, shiny, new laptop in it. I think to myself, "this is great! No more SLOW, stupid desktop." All was well until 2 days later when the screen starts to collect little blue dots. So many little blue dots that they become one big blue screen and my computer was dead. DEAD. Even the IT people couldn't help me and it had to be replaced.
All has been well with my new friend (now almost a year old) except my supposed 6 hour battery only ran for 30 minutes. :-( not good. Finally fed up with it, I get on the HP help website and they connect me to a live chat with a technician. It was great! This man and I (assuming Kris was a man, maybe Kris was a woman)...ok, this technician and I chatted for a good hour about my technical woes. I felt listened to and consoled. My problem mattered! The technician even said "I understand the gravity of this situation."
Thank you, HP technician. You are my hero! Who knew batteries needed calibrating?
posted by AJ at 1:14 PM
1 Comments:
That person deserves a salute song from Bud Light. Mr. HP computer repair guy! Real men of genious. I would love to hear a ditty about him sung over a camp fire.
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